Privacy Policy

Your Consent
By using our site, you consent to our Privacy Policy.

This Privacy Policy of Inside Out Nutrition Limited (“Company,” “we,” “us,” or “our”) describes our policy for treatment of personal information (as defined below) located at and the Company mobile application (individually and collectively, the “Site”). This Privacy Policy applies only to the Site, and it applies to the Site regardless of the platform on which it is used.

“You” in this Privacy Policy means you personally. Additionally, this Privacy Policy does not apply to Company’s practices for collecting and using personal information offline or from sites, software, or applications other than the Site (even if that information is identical to the information gathered on the Site).

Children: The Site is not directed to children younger than thirteen (13) years of age. It is directed to persons over the age of eighteen and capable of entering into binding contracts. If you are between the ages of 13 and 18, you may use the Site with permission from a parent or guardian. Company does not knowingly collect personal information from children under the age of thirteen (13).

What is “personal information?”
“Personal information,” as used in this Privacy Policy, means information that is reasonably identifiable to you or to a particular device that you are using to visit the Site.

What information do we collect?
We collect solicited personal information from you when you subscribe to our newsletter, purchase an item from us, respond to a survey or fill out a form. When interacting with our website, where appropriate, you may be asked to enter your: name, e-mail address, phone number and other personal information where it is reasonably necessary for one or more of the business’s functions or activities. You may, however, visit our site anonymously or choose to use a pseudonym.

Additional examples of personal information we may collect from you include, but are not limited to, the following:

  1. Information collected from you in order to further our legitimate interest in properly administering our website, providing you with relevant information relating to our business, gathering marketing data in order to deliver relevant content to you, and otherwise growing our business. Such information may include information collected through social media, whether through social media posts, social media messaging, or any other communications you send to us via social media; information relating to your use of our website, including length of time spent on each page, number of pages visited per login, other login patterns and information, including your browser type, IP address, and login credentials; and information collected from third party sites we may use to administer promotions, giveaways, and competitions.

  2. Information collected from you as a result of your request to enter into a contract with us. Such information may include information collected through your purchase of any goods or services from our website.

What do we use your information for?
Any of the necessary information we collect from you may be used in one of the following ways:

  • To personalise your experience (your information helps us to better respond to your individual needs).

  • To address feedback (we may contact you in response to your feedback submitted through our surveys)

  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).

  • To send periodic emails. The email address you provide may be used to send you information and updates pertaining to your order, in addition to receiving company news, updates, related product or service information.

How do we protect your information
Reasonable steps have been implemented in order to protect your personal information from interference, misuse, loss, unauthorised access, modification, and disclosure when you enter, submit, or access your personal information.

Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Does the Site use cookies?
A cookie is a small text file that a website causes to be placed on your computer that allows the website’s server to keep track of and facilitate certain activities on the site. Cookies help provide information to websites about how users are using the website. We do not currently create cookies on the Site, except we do use cookies through third-party web analytics tools and partners as discussed below; and, we may use cookies in the future, other than through such tools and partners, to enhance user experience or to make the experience more efficient.

Analytics and Advertising
Please note that we may collect navigational information using a third-party web analytics tool such as Google Analytics. Google Analytics collects information such as the IP address assigned to a visitor on the day the visitor visits the Site, how often the visitors visit the Site, the pages visited, and other sites visited prior to coming to the Site. To the extent that use of these tools involves use of cookies, and to the extent that any information collected by us using those tools, or collected by third parties using such tools and transferred to us by them, is or becomes personal information held by us, we use it in accordance with the terms of this Privacy Policy. A little more information about Google Analytics is provided below.

Google Analytics
We use Google Analytics principally to understand how the Site is used and to improve it. Google, through Google Analytics, may collect navigational information, such as Your IP address, that is identifiable to you or your device. Please note that Google Analytics does use cookies. According to Google’s site, Google may use Google Analytics cookies to: (1) determine which domain to measure; (2) distinguish unique users; (3) throttle the request rate; (4) remember the number and time of previous visits; (5) remember traffic source information; (6) determine the start and end of a session; and (7) remember the value of visitor-level custom variables. Since all cookies are browser specific, if you return to a website via another web browser, Google Analytics will set different cookies. For more information about Google, Inc.’s privacy policy and its use of cookies, as well as other technologies, including, but not limited to, Google Analytics, please visit (privacy policy), (privacy related to Google partners), and (information related to cookie usage). See also generally If you are interested in opting out of Google Analytics’ collection of information regarding your Site activity, please visit

Navigational Information
When you visit the Site, we may capture certain information automatically (even if you do not voluntarily provide us with personal information, or in addition to personal information that you do provide). This information may include your Internet protocol (“IP”) address, location-based information, browser type, time and date of access and pages accessed, linking information, click stream, page visits, page views, and website log files. Navigational information may include location-based information, which we use to verify your location and provide you information that is geographically useful to you. You may have the ability to disable your device’s GPS or other location-based information transmitter. If you choose to disable your device’s ability to transmit geolocation information, you may not be able to take advantage of all the Site’s offerings.

Opting Out and Unsubscribing
If at any time you would like to unsubscribe from receiving future emails, we include an unsubscribe link at the bottom of each email. You may also choose to contact us using the contact information provided under the section ‘Contact’.

Personal Details
We take all reasonable steps to ensure your personal details are up to date, correct, and complete. At any time, you have the right to:

  • Review the personal information you have supplied us

  • Request that your personal information may not be used to contact you

  • Request that your personal information be removed from any solicited list used by us

  • Request that your personal information be deleted from our records

  • To opt out of being contacted by us

Correction of personal information
You may, at any time, request access to the personal information, which we hold about you by sending an email to We will respond to such request within a reasonable time of it being received by us, without any charge to you. We will take such steps as are reasonable to correct information to ensure that it is accurate, up to date, complete, relevant and not misleading.

Payment information
All prices stated on the current website are denominated and charged in New Zealand Dollars (NZD). Prices do not include shipping, which is charged according to delivery location. If an international bank is used for your purchase, your bank may charge you a fee to transact in NZD, please refer to your bank terms and conditions for more information.

Making a Complaint
If you wish to make a complaint, you can contact us by email at We will take such steps as are reasonable to investigate complaints, within a reasonable time of such complaint being received by us. We will give you a written notice of the investigations, which have been carried out, and the outcome of your complaint.

The information contained in the website is provided for informational purposes only and is not meant to substitute for the advice provided by your doctor or other health care professional. You should not use the information available on or through the website for diagnosing or treating a health problem or disease. Information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration unless specifically stated.

You agree to indemnify Inside Out Nutrition Limited, its affiliates, employees, agents, contributors, third party content providers and licensors from and against: all actions, suits, claims, demands, liabilities, costs, expenses, loss and damage (including legal fees on a full indemnity basis) incurred, suffered or arising out of or in connection with Your Content; any direct or indirect consequences of you accessing, using or transacting on the Website or attempts to do so; and/or any breach of the Terms.

We use cookies to improve your experience and to help us understand how you use our site. Please refer to our cookie notice and privacy statement for more information regarding cookies and other third-party tracking that may be enabled.

© 2023 Inside Out Nutrition

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